Cancellation Policy - What happens if I cancel?
Cancellations must be made 2 months in advance for coach reservations or full payment of confirmed is required and all deposits are non-refundable. Should you wish to cancel with less than 2 months notice we can attempt to rebook your vehicle. If we are able to do so we can provide you with a full refund.
*Cancellations of service should be issued via phone (434-531-5802) AND email (firstname.lastname@example.org) to ensure receipt.
Cancellation policy for hurricanes, and other weather conditions that make transportation unsafe:
If weather conditions on the date of service allow for safe transport then we consider the service as available and reserved. Refunds are not available.
If weather conditions prohibit safe transport on the date of service (ie. we are actively in a hurricane, or roads are flooded) we allow for a cancellation and refund, and we would preemptively notify the client of a cancellation. Refunds would be issued, minus processing fees.