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Charter & Shuttle FAQ Blog

What happens if there is a hurricane or flood?

Cancellation policy for hurricanes, and other weather conditions that make transportation unsafe:

If weather conditions on the date of service allow for safe transport then we consider the service as available and reserved. Refunds are not available.

If weather conditions prohibit safe transport on the date of service (ie. we are actively in a hurricane, or roads are flooded) we allow for a cancellation and refund, and we would preemptively notify the client of a cancellation. Refunds would be issued, minus processing fees.

Eric Bryant